Blackbutt Doctors are able to ease COVID-19 restrictions!

 In Health Information

Some of the precautions we have needed to put in place due to the COVID-19 pandemic are now being removed, these changes will take place from Tuesday 9th of June. We are committed to continuing to keep our staff and patients safe during this time so please see the information below regarding the change in precautions, and what it means for your patient experience.


What has changed?

  • You can book appointments as usual. New patients will be seen for the first time face to face, and long appointments will again be able to be booked.
  • We are inviting well patients to return for face to face consults where practical.
  • Some consultations that may have previously been delayed, like pap smears or skin checks, can now be safely performed.
  • Persons requesting scripts or referrals over the phone or on Telehealth will be able to collect them from the surgery.
  • Your doctor, nurse and our receptionist may not be wearing a mask.


What precautions are still in place?

You are still asked to book a phone appointment as your initial contact with us if you:

  • Have respiratory symptoms (cough, runny nose, shortness of breath, sore throat).
  • Have a fever over 37.5 degrees.
  • Have returned to Australia in the last month.
  • Have vomiting and diarrhoea
  • Require testing for COVID-19 or are awaiting your COVID-19 test results.

People who are ill with respiratory symptoms or fever, can still be seen in the blue clinic.  Blue clinic patients will be asked to wait in their car until called by the doctor.  The doctor will be wearing PPE and the patient will be asked to wear a mask while in the surgery.

All persons entering the surgery will be asked about possible symptoms and have their temperature taken at the door to the surgery. Ill persons will be asked to wait in their car, for their doctor to sort out how we can safely care for them.

We are able to safely have 10 people in each waiting room at a time, as such we ask that you attend your appointment alone, or with the minimum number of people possible.  If we have more than 10 people in our waiting room when you arrive, you may be asked to wait outside, or in your car until some people leave the waiting room. Thank you for your understanding in helping us keep everyone safe.


Flu Clinic Update:

We still have influenza vaccines available, but are not planning on running any further clinics.  If you fit one of the following criteria then please go on to our AMS App or call the surgery to book for vaccination with our nurses:

  • You are over 65 years
  • Between 5 and 65 years and have a chronic illness
  • Identify as an Aboriginal or Torres Strait Islander person
  • Or have a child between 6 months and 4 years and nine months.

If you do not fall in to these categories, you have two options:

  1. You can attend your local pharmacy for vaccination, or make a telephone appointment with our doctors to get a script for influenza vaccine.
  2. You can fill this script at your local pharmacy, and book in as above with our nurses for this vaccine to be administered.


As always, the quickest and easiest way to stay up to date on the changing restrictions and what that means for you, is to connect with us online via our Facebook and website, where we will be posting all new information and practice changes.

Thank you for your continued patience and understanding during these evolving times.

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